Important Changes

NEW CQC RATING

Grange Surgery rated ‘good’ by Independent Health Watchdog



A Petersfield GP practice is celebrating after delivering on its promise to ensure patient safety was at the top of its agenda.

An independent health watchdog report has rated services provided by The Grange Surgery as “good overall.”

The new Care Quality Commission (CQC) report follows a comprehensive inspection last month to review the actions taken by the practice to improve the quality of care provided since its previous inspection in 2019 when it was rated as “inadequate overall.”

The Grange has now been removed from special measures after meeting all its legal requirements.

 

Dr Penny Mileham, GP Partner at Grange Surgery, said: “We are obviously delighted by the new CQC report which recognises the high standard of care provided at our practice. 

 

“This reflects a huge amount of work by everyone in our team, from the GPs and nurses to our admin staff.

 

“We have always been recognised for having caring, responsive and effective services but we were disappointed by the previous CQC rating of our the other two sections – having safe and well-led services.

 

“We have never compromised on patient safety but we have addressed the issues previously raised about infection control, inconsistent management and governance systems and this has been confirmed by the recent report”.

COVID 19 has made us re-evaluate our process and ensure processes are safe for the staff and patients.  Therefore from January 2021 we would like to ensure the majority of our patients have signed up to the links as below.  The NHS App is extremely popular and easy to use.  Please do not hesitate to speak to a member of staff for more information.  

eConsult is free to use for NHS patients. Use eConsult to ask your GP surgery about your health symptoms, conditions or treatment. You can even request things like sick notes and GP letters.

  • Find your symptom, condition or request.
  • Fill out a quick form.
  • The practice responds with advice, a prescription or an appointment.

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

For more information on the NHS App and links on how to download it for both Apple and Andriod, click here.