As of 1st May 2021 we are moving towards the majority of patients using on-line access. Please click here for more information.
All of our local pharmacies are no longer managing the repeat prescription process on patient’s behalf.
Having online access will enable you to view your medical records, test results, book appointments with your Doctor and to request repeat medication. Please place your order a week before you are due to run out.
Repeat medication requests go directly to your Doctor through this service. You will also be able to see the progress of this request, if it has been approved or rejected when you log in 24-48 hours after. If it has been rejected by your Doctor they will have left you a message explaining why.
If the medication you require is not on your repeat list but you are ordering repeat medication there is a message function available that you can use to request this.
If you are only ordering a medication that is not on repeat you can put this in writing to the surgery or use the e-consult function and select “I want administrative help”.
Although this will inform you that we will respond within 48 hours please still allow 4 working days for this to be processed.
We will still accept all prescription requests in writing to the surgery. If we can see from our system that you have an active online account we will try to contact you via text or telephone to let you know that we will expect you to use this for future requests.
We do not accept requests for medication over the phone as this can lead to confusion and mistakes.
If you have a child that has repeat medication, you can register to be a proxy user through your own online services account that will give you access to do this. Please click here for more information.
Repeat prescriptions should all be ordered online. To do this you need to sign up for Patient Access.
To find out more about how to use this exciting new service please click here.
Please place your order a week before you run out and note that we do not accept telephone requests for repeat medication.
If you are already registered and you want to order your repeat prescription please click on the link at the top of this page.
If the medication you require is not on your repeat list then please provide details in writing to the surgery or your nominated pharamacy.
If you have a child that has repeat medication, you can register to be a proxy user and this will enable you to do so. Please contact our reception team if you would like more information.
If you are due a medication review your GP will sometines ask you to book an appointment.
Occasionally, your GP will be able to undertake the review from the details in your medical record. However, certain drugs used in chronic diseases management require monitoring in the form of blood tests. You may be asked to attend for a blood test prior to the review as part of the Practice’s recall procedures.
Some local Pharmacists are undertaking a process known as ‘Medicines Use Review’ or MUR. These are independent of the Practice medication review but may reveal problems you are having with your medication. The MUR is usually copied to your GP for inclusion in your computer record.
If you have a long-term health condition e.g. Asthma, Diabetes, Hypertension, COPD, Coronary Heart Disease etc. You will be invited into the surgery once a year for a blood test and then an appointment with the nurse to follow up.
Not all health conditions need a blood test e.g. Asthma
You will be invited via a text or letter around the month of your birthday each year and it is very important that you book these appointments as soon as you can so that they are not too delayed.
If your appointments aren’t booked and you request any medication, it can cause the doctor to reject your request in order for you to be reminded to book.
These appointments are very important for your doctor to continue to safely prescribe medication needed for your health condition.
If repeated attempts are made asking you to book, then the quantity of your medication will be reduced until such time as you attend appointments needed.
NHS Health Check
If you do not already have a diagnosed long-term health condition, you will be invited for a NHS Health Check between the ages of 40 & 74. You should receive a letter telling you that you are eligible and this is done every 5 years. Patients with Asthma are also able to have the NHS Health Check as well as their annual review. Should you not receive an invitation in the post, you can self-refer by contacting the surgery.
You would have a blood test first and then a follow up appointment with the Healthcare Assistant to discuss the results, take some readings and measurements e.g. blood pressure, height, weight, pulse and discuss lifestyle, family history etc.
This health check is to help prevent you developing any long-term medical conditions and will let you know a risk score based upon the results and answers given during the appointment.
Do you find yourself requesting different medications at different times?
You may benefit from a medication alignment. Using the form please list the medications that you take, the instructions and how many tablets that you have of each.
You will then have odd amounts of tablets issued aiming form all to run out at the same time therefore meaning that you request all at the same time. If a new medication is added to your repeat list we can update the alignment.
Electronic Repeat Dispensing
If you are stable on your current medication and it is UNLIKELY TO CHANGE we can ask your Doctor if you are suitable to have a ”batch” of prescriptions. This means that your doctor will sign off a number of prescriptions that are all sent to the pharmacy. They can be collected when due without the need for a further request until the end of the period decided by your Doctor.
If you would like to be considered for this please put this in writing to the surgery with the medications that you currently take.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35 (from 1st April 2020)
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
Local Pharmacy Details
Pharmacists can provide health advice at any time. They can offer help on everyday illnesses such as coughs and colds and they are able to answer any questions you may have about prescribed medication or medication you buy over the counter. A pharmacist can also give advice on a range of health topics such as asthma, healthy eating or giving up smoking.
Some pharmacists do have private areas where you can talk in confidence. You can watch this video to find out more about what a pharmacist can offer.
If you are prescribed a medicine to treat a long-term condition for the first time, you may be able to get extra help and advice about your medicine from your local pharmacist through a new free scheme called the New Medicine Service (NMS). You can click here to watch a video about this service.
Your Local Pharmacists are:
Tel No: 01730 263350
Monday/Wednesday/Thursday/Friday/Saturday 8:30am to 5:30pm.
Tuesday 9:00am to 5:30pm.
Sunday 10:30am to 4:00pm
Tel No: 01730 263064
Monday to Friday 9:00am to 5:30pm.
Saturday 9:00am to 1:00pm
Swan Street, Petersfield
Tel No: 01730 264943
Monday to Friday 7:00am until Midnight.
Saturday 8:00am until Midnight
Tel No: 02392 57199
Open until 8:00pm Monday/Tuesday/Wednesday/Saturday
Until 9:00pm Thursday/Friday
Sunday 10:00am to 4:00pm
Please allow 4 working days if you are collecting your prescription from a local pharmacist.
It can be difficult to know if an online pharmacy is authentic. Click here for valuable information about staying safe if buying medication on line.